From a distance.
How to purchase from us during Level 3.
It starts right from the comfort of your own home.
We’ve set up a few things to help your experience to be as close to the real thing.
Let us know how we can help.
not hand shakes.
Because the safety of our customers and staff is our priority we’ll be making some changes.
We’ll still be friendly, but don’t expect handshakes, just smiles.
Here’s what we are doing.
Zero-contact, unaccompanied test drives
It will be just you in your own bubble.
All cars and touch points on the yard will be thoroughly and regularly cleaned and sanitised.
Online, not on-site
Our team are ready and available online, phone, via video, email or chat.
In and out
We’ve streamlined our processes to minimise your time on our yard when you collect your vehicle.
Safety is our priority
We will be following all Ministry of Health guidelines. Hand sanitiser, gloves, face masks and sneeze screens will ensure our environment is safe even with all physical-distancing measures in place.
Are your locations open?
No. We are only operating online during level 3. Our yards are limited to test drives or collection of vehicles under a strict appointment only procedure. This allows us to control all movements on our yard to ensure our customer and staff safety.
Do I have to wait to get my car till after level 3?
Cars will be immediately available to collect during level 3 once the terms of your purchase are completed. We will need some time to complete the necessary cleaning and disinfecting of your vehicle for delivery. Our team will talk you through what to expect.
What happens if I don’t want the car I reserved?
If the vehicle isn’t everything you wanted, you full get your full deposit refunded, no questions. Full terms & conditions here.
I want to know more about the car before reserving?
Arrange a car consultation with one of our team, a video walk around to show all the detail you need, more photos if required and we are happy to answer any questions you may have via any method… phone, video, chat or email.
How is car hygiene managed?
All cars will be cleaned and disinfected before and after every contact to ensure your safety. This process is thorough and takes time hence why we need time to prepare a car for a test drive or delivery.
What finance options can you offer during COVID-19?
Our team are here to help guide you through options that are specific to your finance needs. Ask us about what options are available to you, including our deferred payment option buy now, pay later.